Privacy Policy

Little Hooray is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or place an order with us.

By using our website, you agree to the practices outlined in this policy.

Little Hooray is an online business offering pre-filled party bags, handmade party favours and children's party accessories.

Throughout this policy, “we”, “us” and “our” refer to Little Hooray.

When you use our website, place an order or contact us, we may collect the following information:

• Name
• Billing and delivery address
• Email address
• Phone number
• Order details
• Payment information
• IP address and device information
• Website usage data

We only collect information necessary to provide our products and services, improve your shopping experience and fulfil legal obligations.

We use your information to:

• process and dispatch your orders
• provide customer support
• contact you regarding your order
• improve our website and customer experience
• prevent fraudulent activity
• comply with legal obligations
• send marketing emails (only where you have opted in)

We do not sell your personal information to third parties.

Payments made through our website are processed securely through trusted third-party payment providers such as Shopify Payments, PayPal, Apple Pay or other secure payment gateways.

We do not store or have direct access to your full payment card details.

If you choose to subscribe to our mailing list, we may occasionally send you updates, offers or product launches.

You can unsubscribe at any time using the unsubscribe link included in our emails.

Our website uses cookies and similar technologies to improve your browsing experience, analyse website traffic and support advertising and marketing activity.

For more information, please see our Cookie Policy.

We may share your information with trusted third parties where necessary to operate our business, including:

• Shopify
• payment providers
• delivery couriers
• website analytics providers
• marketing platforms

These third parties only receive the information necessary to perform their services.

We may also share information where required by law or to protect our legal rights.

We take appropriate security measures to protect your personal information from unauthorised access, misuse or disclosure.

While we take reasonable precautions, no method of internet transmission or electronic storage is completely secure.

Under UK data protection laws, you may have the right to:

• request access to your personal information
• request corrections to inaccurate information
• request deletion of your data
• withdraw consent for marketing communications
• request restriction of processing in certain circumstances

To exercise any of these rights, please contact us using the details below.

We only keep personal information for as long as necessary to fulfil orders, comply with legal obligations and resolve disputes.

Our website or social media pages may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We may update this Privacy Policy from time to time to reflect changes to our business, website or legal requirements.

Any updates will be posted on this page.

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

hello@littlehooray.co.uk